Why You Should Never Call Your Insurance Company First

After discovering storm damage to your roof homeowners often call their insurance company to file a claim which may seem like the natural first step to take, but it’s in the best interest of the homeowner. Before calling your insurance company, it’s best to contact a roofing company first for a number of reasons. We work directly with your insurance company and understand their processes for estimates. We become your advocate and ensure insurance companies do not take advantage of you.

Expert Damage Assessment

Insurance adjusters are not roofing experts. Calling us out to assess your damage will guarantee a thorough and accurate inspection. We not only look on the surface for damage but dive deeper to find water and other underlying problems that an adjuster could miss causing roofing deterioration that could potentially cause the insurance to deny a claim later on. An expert damage assessment ensures that the claim is accurate and we will send the claim to the insurance company for a more accurate appraisal.

Should You Even File A Claim?

When you call the insurance company after a storm, the insurance company will send an adjuster out to inspect. If the adjuster determines that there is not any damage or the damage is under your deductible amount, you will have to pay out of pocket for any repairs, but the insurance company will still consider it a claim. Even when insurance companies don’t pay a dime of their own money, then that claim can increase your insurance policy premium rates. We performing a storm expert damage assessment before the insurance is involved ensures that you only file a claim when necessary.

You are at a huge advantage if you call us first. We hold you under no obligation and will not open an insurance claim unless necessary. We are always 100% upfront about the costs and make recommendations to help you decide whether to make an insurance claim or if it’s best to wait.

D.K. Mason Is Your Answer After a Storm

Our roofing experts will visit your home free of charge to provide an assessment of damages. After the evaluation, we will provide you with an estimate for repairs and help you decide whether to proceed with an insurance claim. If you decide to file a claim through your homeowners’ insurance, we will help you with the process. If you choose to not file through insurance or cannot afford to make necessary repairs we offer financing options. Our business is highly rated with the Better Business Bureau and we guarantee our work so you can rest assured that your home is in good hands with D.K. Mason Roofing.

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