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Why Choose D.K. Mason Roofing?

We Are An Award Winning Contractor and Triple-A Rated By The BBB With Over 25 Years Of Experience

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An Official 2023 Proud Sponsor of the Myrtle Beach Pelicans

D.K Mason Roofing is proud to be a Sponsor for the Myrtle Beach Pelicans for the 2023 Season. Coming off a great season in 2022 we wish them luck and look forward to this summer. The Pelicans are a fantastic organization that do tremendous work for our community.

5 Tips For Maintaining Your Roof

Look Up

Twice a year (Spring and Fall) perform a visual from the ground inspection.  Be sure to check for the following problem areas. If you find any of the following issues contact a roofing expert for an inspection.

  • Lifting, curling, or missing shingles
  • Damaged drip edge
  • Buckling, loose, or missing flashing
  • Missing or exposed fasteners.
  • Sagging or broken gutters
  • Missing granules

Clean The Gutters

Whether you call in professional or safely do this yourself it will ensure that water can not get backed up in the gutter system and cause water damage to the fascia.

Trim the Trees

Trees are a leading cause of roof damage, one good storm can send branches onto your roof causing major damage.  Another thing to consider is that if a roof is damaged by a dead tree your insurance company can choose to deny the claim because you failed to properly maintain your trees.  So this can be a costly mistake that becomes a 100% out-of-pocket expense for you.

Look For Moss And Algae

To prevent moss and algae growth make sure your attic is properly ventilated, remove debris from the roof and trim overhanging tree branches. If you find signs of moss or algae you can use a solution of 50/50 water/bleach or a biodegradable foaming spray.

Recaulk If Needed

If a low-quality caulk/sealant was used during the installation the flashings make not hold their seal causing unseen water damage.  So you will want to do a visual inspection of the seams to check for cracks in the caulk.

Look for Leaks in Your Attic & Ceilings

Another good tip that your roof needs maintenance is finding water stains inside your house. You should be checking your ceilings and attic just as regularly as your roof itself for water damage to head off any serious issues. The most common warning signs of a leak are:

  • Musty odors in certain rooms.
  • Water stains on your ceiling.
  • Spots on your exterior walls.
  • Bulging patches on your interior walls.

Can I Pressure Wash My Roof?

The short answer is Yes, kinda.  Pressure washing your roof will remove granules and reduce the overall life of the roof, but the moss and algae you are removing also reduces the life of the roof as well so it is a decision that you as the homeowner will have to make to determine if the potential risk is worth having a clean roof.

How to Pressure Wash A Roof

Roofs get more than just rainwater on them. Depending on where you live, you may find moss and algae growing on your shingles especially if you do not have a shingle with Scotchgard like we install at D.K. Mason Roofing.  Roofs with moss and algae growth need to be cleaned. Neglecting to remove the growth will only damage your roof further. However, there are some risks to consider.

You need to be careful to only step in dry areas of your roof, as wet algae is very slippery.

Start by Applying a Detergent

Before you begin pressure washing, consider using a good-quality biodegradable pressure washer-safe detergent. Applying some detergent first will help to loosen the algae, or moss so it’s easier to remove and doesn’t take as many granules with it. You won’t want to use a lot of pressure when you spray your shingles, as too much pressure can strip your shingles of their protective granules or even damage or remove the shingles themselves.

By applying detergent first, using a foamer or a soap shooter, you can gently loosen the unwanted growth from the shingles so you can use much less pressure to spray it away.

***Always Use Low Pressure to Spray it Clean and Use a Low-Pressure Spray Tip***

The power of a pressure washer can very easily damage the shingles on your roof, so it’s important that you select the proper spray tip. Start with a medium pressure spray pattern, and adjust from there accordingly. Always stand on a dry area of the roof, as wet shingles can be very slippery. Aim the pressure washer down the roof (toward the gutters), and keep the tip of the wand at least 18 inches away from the surface when starting.

NEVER aim your pressure washer up the roof, as it can push water under the shingles. Spraying water under your shingles can both tear off the shingles and force water under them and into your home. Cover a few shingles at a time, and move the wand slightly closer to the surface as more power is needed. It is very important that you constantly inspect for any damage you may be causing throughout your cleaning as it is very easy to use too much pressure and damage your shingles. Follow these steps and your roof will be looking great in no time. Don’t excessively clean your roof, as it’ll add more wear and tear. Only do this as needed.

Why You Should Never Call Your Insurance Company First

After discovering storm damage to your roof homeowners often call their insurance company to file a claim which may seem like the natural first step to take, but it’s in the best interest of the homeowner. Before calling your insurance company, it’s best to contact a roofing company first for a number of reasons. We work directly with your insurance company and understand their processes for estimates. We become your advocate and ensure insurance companies do not take advantage of you.

Expert Damage Assessment

Insurance adjusters are not roofing experts. Calling us out to assess your damage will guarantee a thorough and accurate inspection. We not only look on the surface for damage but dive deeper to find water and other underlying problems that an adjuster could miss causing roofing deterioration that could potentially cause the insurance to deny a claim later on. An expert damage assessment ensures that the claim is accurate and we will send the claim to the insurance company for a more accurate appraisal.

Should You Even File A Claim?

When you call the insurance company after a storm, the insurance company will send an adjuster out to inspect. If the adjuster determines that there is not any damage or the damage is under your deductible amount, you will have to pay out of pocket for any repairs, but the insurance company will still consider it a claim. Even when insurance companies don’t pay a dime of their own money, then that claim can increase your insurance policy premium rates. We performing a storm expert damage assessment before the insurance is involved ensures that you only file a claim when necessary.

You are at a huge advantage if you call us first. We hold you under no obligation and will not open an insurance claim unless necessary. We are always 100% upfront about the costs and make recommendations to help you decide whether to make an insurance claim or if it’s best to wait.

D.K. Mason Is Your Answer After a Storm

Our roofing experts will visit your home free of charge to provide an assessment of damages. After the evaluation, we will provide you with an estimate for repairs and help you decide whether to proceed with an insurance claim. If you decide to file a claim through your homeowners’ insurance, we will help you with the process. If you choose to not file through insurance or cannot afford to make necessary repairs we offer financing options. Our business is highly rated with the Better Business Bureau and we guarantee our work so you can rest assured that your home is in good hands with D.K. Mason Roofing.

Your New Roof Can Make You Money

As the old saying goes, a dollar saved is a dollar earned, so saving 35% on your insurance premiums is like making money.

Saving up to 35% (10-35% depending on the individual) is surprisingly easy.  All you need to do is choose to have an impact resistance roof installed on your home and this will qualify you for a discount with most homeowners insurance providers.

What is an impact-resistant roof? An impact-resistant roof is a roof made with materials that are wind and hail resistant and less susceptible to damage. Roof coverings are tested and approved by Underwriters Laboratories and rated as a Class UL1, UL 2, UL 3, or UL4. Class UL4 roof covering is the most impact-resistant roof and receives the highest premium discount.

Atlas Stormaster shingles are rated UL 4, which is the highest possible impact resistance rating which will qualify for the highest possible discount. D.K Mason Roofing is a Platinum Level Installer.  All Stormmaster roofs we install are given a 40-year warranty from Atlas as opposed to the traditional 20-year warranty.

To take advantage of this Impact Resistance Discount you simply need to fill out the form with your insurance company.  Most companies like USAA has a form right on their website that you can easily download.

How much can you save with D.K Mason’s installation of Atlas Stormmaster shingles?  The average homeowner’s insurance rate for South Carolina’s homes is $1,412 per year.  A savings of 35% per year, giving you a savings of $494 per year!  That’s nearly $20,000 over the life of the roof.  So simply choosing the right company and materials can have a significant positive financial impact.  In addition to the incredible return on investment potential, you are also getting a phenomenal shingle.  The StormMaster Series Shingles are the ONLY UL4 with 3M Scotchgard, so you never have to worry about dark algae and mold stains.

Should I Repair or Replace My Roof?

Most homeowners will ask this question at some point during their homeownership. Repair is typically the preferred action as it is assumed to be the lowest cost but not every roofing concern can be resolved through repair and sometimes it is less expensive in the long term to replace vs repair. For example, if you have an aged, deteriorating roof and there is damage in one or two areas where hail or a branch hit the roof years ago and caused some minor damage and now, years later you have a leak in your roof, you can choose to repair the leak, but the roof is already near the end of its life so any repair at this point simply delays a replacement.

Here are some examples of times when it is best to replace rather than repair your roof.

Organic Growth on your roof

If there is organic growth on the roof such as moss on the roof this can be a major issue that must be addressed. Mold on the roof is another serious problem. Left unattended, it will grow quickly and spread throughout the roofing structure. Most organic growth on a roof can be repaired if caught early enough.

Attic Leaks

If there are leaks in your attic and there is no damage to the interior of the roof then a repair can be an option. However, if there is damage to the interior replacement is often best. A free roofing inspection from D.K Mason Roofing can provide you with a definitive answer on which option is best for you.

Excessive Granules in the Gutters

Checking the condition of your roofing system is essential especially after an adverse weather event to check if you have a storm damaged roof. If you discover cracking, buckling, or missing shingles, immediate repair is a must. However, if shingle granules are accumulating in the gutters, your roof may be nearing the end of its life, requiring you to replace it.

Very Old Roof

Each roofing component has a limit. While a clay tile roof or metal roof can last for more than 50 years, an asphalt shingle roof normally lasts only 25. If your current roof has undergone structural deterioration over the years and is nearing the end of its lifespan it is best to replace the deteriorated shingles.

 

No matter what your roofing problem is D.K. Mason Roofing can expertly assess your roof and provide you with the important information to decide whether it needs a repair or a replacement. We also offer full roofing services for commercial roofing. Call us at 888.557.1394 or fill out our contact form to schedule an appointment.

How To File An Insurance Claim For Storm Damaged Roof

After a storm or other weather event that leaves your home’s roof damaged, it is tempting to start repairs immediately to keep your family and all your personal items safe and dry. You certainly don’t need to remain exposed to the elements while waiting on your insurance company it is important to take the correct steps before you schedule or begin any repairs to make sure you can prove the cause and extent of the damage to ensure your get the most from your claim. Fortunately, most insurance companies view your home’s roof as being as important as you do and homeowners insurance policies cover roof damage in most cases. But it is important to check your own policy to see how your insurance provider handles roof damage.

Most insurers cover the following types of damage regarding your roof:

  • Fire
  • Hail
  • Wind
  • Vandalism
  • Lightning strikes
  • Falling objects (such as a tree in a windstorm)
  • “Acts of God” (generally considered events outside human control, like natural disasters)

Your Roof damage may not be covered if any of the following are applicable:

You have an old roof (10-20 years or older)
The roof has not been maintained, which leads to the roof damage
Intentional or accidental damage on the homeowner’s part
You live in a state with windstorm or hail storm exclusions (states where hurricanes and hail storms are common, such as Florida and Texas)

How To File A Roof Damage Insurance Claim

If you have roof damage that needs repairing, you have to file a claim with your homeowners’ insurance company. Starting the process of filing a claim can vary somewhat depending on your insurance company but the steps typically include:

  • Thoroughly Document The Damage.
  • Be sure to take as many pictures as you can of the roof’s damage.
  • Make sure you take these photos before you make any temporary repairs to the roof, such as tarping it to protect your home.
  • Contact your insurance company as soon as possible. Call your insurance company as soon as you can to let them know there is damage to your roof, what the extent of the damage is, and what caused it. At this time you will want to confirm whether the damage is covered by your policy and how long you have to complete your claim. In the event that the roof damage is from vandalism, you will want to file a police report before contacting your insurance company.
  • File the paperwork. The insurance company will provide you with the paperwork you need to file a claim.
  • Save all of your receipts for repairs.
  • Save all of the receipts that relate to securing the roof from further damage and any repairs made by you or a professional.
  • Avoid having a roofing company make the roof repairs until the insurance company approves your claim in the event that they have a list of approved contractors that you have to use for repairs and going outside that network could mean they won’t cover the cost of your repair.
  • If your home is damaged and you and your family can no longer stay you may be forced to stay in a hotel, your insurance company might reimburse you for your stay.
  • You should expect a visit from an insurance adjuster. The insurance company will most likely send out an insurance adjuster to assess the damage to your roof. The adjuster is going to take a lot of photos of the damaged roof, what caused it as well as the exterior of your home. The adjuster will work with the insurance company and the roof repair company to determine the amount of the damage and the cost to repair or replace your roof.

Your Appeal Rights

Depending on the circumstances, your insurance company could deny your claim or offer to pay less than the repair or replacement cost. You have the right to hire a public adjuster to assess the damage and provide that assessment report to the insurance company in order to appeal the payout amount or denial of your claim.

Do I Have To File A Claim Before Repairing My Roof?

It is always best to file a roof damage claim before beginning the roof repair or replacement. In the event that the insurance company requires you to work with an approved roof contractor to make the repairs. Also in some cases, the insurance company might decide to replace the roof rather than repair it. You are reimbursed for hiring a professional to tarp the roof to protect it and your belongings until the full repair or replacement is made.

Can Filing A Homeowners Insurance Claim For Roof Damage Cause My Premiums To Go Up?

In some instances, YES, but in most cases, your premiums should be unaffected. Many different factors go into deciding on a possible increase in your insurance premiums for a roof damage insurance claim. The main factor is; how many insurance claims you have had in the last 10 years. If you have had multiple claims in the past few years, then your insurance premiums are likely to increase. If it is the only claim you have made in the last 10 years then your premiums should not increase. Other factors are the cause of the claim, the total cost of the claim, and the state you live in.

How Long Will It Take To Receive The Payout On My Claim?

Claim processing times will vary based upon the type and severity of the damage as well as how many other claims the company is processing, in the event of a natural disaster like a hurricane then the process could take longer. Once your claim is settled, it can take up to 60 days to receive your check, although some states have laws that require the check to be delivered within 30 days of the settlement.

Will My Homeowners Insurance Cover Roof Leaks?

Your homeowners’ insurance may or may not cover roof leaks, depending on what caused your roof leak. If the roof leak was caused by something within your policy coverage then homeowners insurance should cover it. However, insurance typically will not cover roof leaks if the leak is due to an aging roof, neglect, or a poorly maintained roof.

Can My Claim Be Denied Because My Roof Is Old?

The short answer is Yes, It is possible and likely that an insurance claim for a damaged roof to be denied because of the age of the roof. If the roof is too old or the damage is caused by normal aging then it is unlikely that your insurance policy is going to cover the cost to repair the damage or replace the roof.

How Much Does A New Roof Cost?

Installing a new roof is a right of passage that most homeowners will eventually have to do. Often the first question is How much will a new roof cost? or How much should I expect to pay for a new roof?

 

How much a new roof cost for your home depends on several factors. However, it is quite easy to estimate the cost of your new roof by considering a few points.

Roofing Material Affects Replacement Cost.
There are two common types of asphalt shingles are used in upstate area roofing: 3-tab shingles and architectural shingles, also known as dimensional or laminate shingles.

What is the difference between the 3 tab and Architecture shingles?

The 3-tab asphalt shingle has three, square tabs of the same size and thickness at the down-slope edge which have a flat look when installed. These shingles weigh less than architectural shingles because they are slightly thinner, making them less durable and more prone to curling over time.

Most 3-tab asphalt shingles have a 20 to 25-year life expectancy. At D.K Mason Roofing we have a 30 year 3 tab shingle that comes at a slight premium but is still less expensive than the architecture shingles.

Architectural asphalt shingles are the longest-lasting option but this additional life expectancy comes at a cost. They come in many designs and colors, but the main feature is varying shingle width and thickness, which adds more dimension and an extra element of aesthetic to the finished roof.

Most architectural shingles have a lifetime warranty but cost about $20 more per 100 square feet than 3-tab shingles. This can add about $500 to $750 of materials cost to the entire price of the average roof replacement job.

Home Size and Design Affect Roofing Replacement Costs

The average residential roof is approximately 1,700 square feet, your roof may be bigger or smaller. To calculate the approximate size of your roof, measure the overall outside width and length of your house to the edge of the eaves and multiply the two numbers to determine a rough estimate of your roof’s square footage.

Roofing in upstate S.C is calculated in 100-foot squares. To figure out the approximate number of roofing squares in your roof, simply take the total square feet and divide by 100. For example, if your roof is 2,000 square feet, 2,000 divided by 100 equals 20 squares of roofing.

In most cases, roof replacement costs between $300 to $500 per square, including materials and labor for installation. The removal of old roofing material can add $100 or more per square.

Valleys and gables in a roof are where two slopes meet, every valley and gable will need a special layer of metal flashing. This means that the more gables and valleys a roof has, the more expensive it is to replace.

Chimneys, vent pipes, skylights, and other items that may be on the roof will also need a special metal flashing, affecting the cost. Each skylight or chimney can add between $150 and $200 to the total roof replacement price.

Steep roofs and multi-story buildings can add to the overall difficulty of roof replacement which can add to the final cost.

Hiring a licensed roofing specialist like D.K Mason Roofing will be much less expensive in the long run since we stand behind all of our work with a 5 year warranty on labor and only use the best quality materials available ensuring all of our roofs will last.

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